For support coordinators

Refer with confidence

Real-time capacity, same-day answers and paperwork-ready meet & greets โ€” so placing a participant with us is the easiest referral you'll make this week.

Why coordinators refer to us

Built to make your job easier

See capacity before you call

Our team page shows each worker's live two-week availability, published straight from our roster. No "I'll check and get back to you" โ€” you can see the free slots yourself, right now.

Fast, direct answers

You deal directly with a team lead โ€” call or text 0424 339 811. We respond to referrals within one business day, and we'll tell you straight if we're not the right fit.

Paperwork ready to go

Service agreement and consent forms are prepared before the meet & greet, rates follow the NDIS Pricing Arrangements, and compliance evidence โ€” insurance, worker screening, policies โ€” is available on request.

In a bind?

Emergency & short-notice shifts — we pick up the phone

Worker called in sick? A placement fell through? A participant suddenly without support? You don’t have time to wait on a callback. Call or text a team lead on 0424 339 811 and we’ll tell you straight away what we can cover — often same day. And because our availability is live, you can see who’s free before you even call.

📞 Call for an urgent shiftSee who’s free now
How referrals work

Three steps, no run-around

1

Check & send

Glance at live availability, then send the referral below or call. Share what you can โ€” we'll work with whatever you have.

2

Meet & greet, fast

We arrange a relaxed meet & greet with the matched worker โ€” at home, a cafรฉ, wherever suits your participant. You're welcome to join.

3

You stay in the loop

If it's a match, supports can start quickly under a clear service agreement. We keep communication open โ€” you'll always know how your participant is going.

The fine print, upfront

What you need to know

Who we can support

Self-managed and plan-managed participants across southern Adelaide, the metro area and the Hills fringe. We invoice plan managers directly, itemised and in line with the NDIS Pricing Arrangements.

Cover & compliance

$20M public liability and professional indemnity insurance held. Worker screening, WWCC, First Aid and training tracked for every worker, with a full policy suite aligned to the NDIS Practice Standards. Certificates on request.

Our services

Our specialty: Active Afternoons โ€” after-school (3โ€“6pm) active community access for teens and young adults: walks, gym, sport, skate park. A team who work like mentors, WWCC-cleared, weekend availability. Ideal for participants with SCCP or Capacity Building funding who need more engagement, routine and movement in their week. Plus Community Participation and Daily Personal Care across all ages. Full service details here.

Send a referral

Refer a participant

A few details is all we need to get moving โ€” we'll come back to you within one business day.

Handled under our Privacy and Consent policies. Please don't include sensitive health details in this first message โ€” we'll collect those properly, with consent, at intake.

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